Suitability assessment
Before the start of the measures, an aptitude interview with the employment agent takes place at the job center or employment agency. At the customer's request, a personal interview with the educational provider can then be arranged.
— MODULE 1 — Orientation phase (section 1) (duration: 2 weeks)
• Highlighting soft skills and personal development
• Qualification training/skills development
• Intensive application coaching
• Digitalization in the world of work 4.0
— MODULE 2 — Qualification module I (The company and me)
• Area of responsibility in the company
• Introduce the company
• Business organization, workflows, business processes
• Operational tasks and structure, range of services and goals of the company
• Material, value and information flows
• Simple economic cycle
• Training contract
• Employment contract: conclusion, termination, rights and obligations
• Sustainability, ergonomics and ecology
• Occupational safety and (youth) occupational safety
• Design of the workplace
• Digital writing skills
• Efficiency and performance, time management
• Handling typical office equipment, computer equipment and cash register systems
— MODULE 3 — Qualification Module II (Procurement and Storage)
• Commercial arithmetic
• Determination of requirements, time of order
• Source identification
• In-house production and external procurement
• Supplier credit, discount
• Reference calculation and offer comparison
• Inquiry, offer, order
• Receipt and inspection of goods
• Contractual disruptions
• Evaluate procurement processes
• Storage, warehouse organization and optimization options
• Merchandise management system, warehouse management programs
• Inventory key figures
• Goods care and processing
• Internal transport
• International trade
— MODULE 4 — Qualification module III (customers and sales)
• Legal basis
• Data protection and security
• Order processing and picking
• Acquisition, marketing, sales promotion and customer retention
• Presentation of goods
• Pricing and calculation
• Dealing with customers
• Prepare and accompany shipping
• Special situations; Contractual disruptions
• Dunning and liability
• Customer credit, discount
— MODULE 5 — Qualification Module IV (Value Processes and Economic Efficiency)
• Liquidity
• Budget, financing and investment
• Inventory, inventory, balance sheet
• Proper accounting
• Posting of business cases
• Determination of operational success
• Purchase and sale of goods, sales tax
• Depreciation
• Basics of cost and performance accounting
• Profitability ratios
• Quality assurance processes
• Statistics (basics)
— MODULE 6 — Forklift training (duration: 1 week)
• Theoretical and practical training
• Examinations leading to the acquisition of a driving license for industrial trucks
— MODULE 7 — Orientation phase (section 2) (duration: 1 week)
• Individual internship preparation, coaching for internships
— MODULE 8 — Company internship (duration: 4 weeks)
• Implementation in a partner company of the provider
• Operational testing and training of acquired skills
— MODULE 9 — Orientation phase (section 3) (duration: 1 week)
• Completion of work commencement efforts
• Individual assistance in the ongoing application process
Other important information:
1. This project is co-financed by the European Social Fund Plus (ESF+).
2. The total duration includes approximately 1,700 teaching units including a four-week internship. One lesson = 45 minutes.
3. The total number of hours includes 120 units of job-related language qualification, distributed in terms of content and tailored to the modules.
4. If the personal requirements are met, funding can be granted by the job center or the employment agency.
5. The basic requirement for taking part in the course is receiving unemployment benefit according to SGB III or basic security according to SGB II.
6. As part of the aptitude assessment, a personal aptitude interview can take place at the educational institution.
7. After the course, participants receive an ISE certificate as well as certificates in accordance with Section 7 of the Vocational Training Preparation Certification Ordinance (BAVBVO) about the assessment of performance at the completion of the qualification modules.
Certification: The ISE Language and Vocational Training Center is an approved provider under employment promotion law. Approved by the expert body of TÜV Rheinland Cert GmbH – a certification body accredited by the German Accreditation Body (DAkkS).
