Contents of the measure:
Job-related German
German at work
- Practicing communication in everyday professional life:
Superiors, colleagues
- Working in Germany
- Know and describe obligations and rights arising from the employment relationship
- Plan your route to work
- know legal regulations
- Planning, agreeing and coordinating work
- legal regulations regarding working hours
- Describe machines, tools and equipment
- make simple phone calls, make inquiries
- Safety in the workplace: Read operating instructions, understand warning, prohibition, mandatory, fire protection and rescue signs
- Collaboration and managing incidents
- Understand and use factual and practical texts
- Use equipment and machines in the warehouse correctly
- Understand activities in warehousing
- Know the range in the wholesale market
- Know means of transport
- Know truck vehicle parts
- Plan work routes
- Understand traffic signs and road signs
- Communication with customers in courier and parcel services
- Get to know cities, districts and federal states
- Report vehicle breakdown by telephone
- Understand traffic news
- Explain waste disposal in Germany
- work and manage the household in an environmentally friendly manner
- name dangerous substances
- Calculating in German
- Get to know private insurance companies in Germany
- Know typical cleaning products
- Conduct banking transactions correctly
Qualification in warehouse logistics
- Warehouse logistics: receiving and incoming goods inspection, storage and retrieval, handling of industrial trucks, picking, packaging, shipping, storage techniques and storage facilities
- If necessary: forklift training
- Specialist arithmetic
- Economics and social studies
Qualification in transport
- Requirements for working as a truck driver in freight transport
- Preparation for the accelerated basic qualification and the acquisition of the class C/CE driving license
- Basics of load securing
- Basics of dangerous goods knowledge
- Vehicle care
Qualifications in courier and parcel services
- Work planning
- Package types, loading of vehicles
- Delivery of packages without detours
- Punctual and reliable delivery of packages
- Data protection in courier and parcel services
Sales qualifications
- Assortment maintenance, sales skills, processing complaints, sales psychology, handling scanners and cash registers
- Communication in sales
- Fill shelves correctly
- Internet sales
IT and internet training
- Windows 10 operating system
- Word
- Excel
Key qualifications in the job
- Reliability as a recipe for success
- Perseverance and time management
- Motivation, correct behavior at work
- deal with failure positively, master stress
- Teamwork skills, conversation techniques, conflict discussions
Application training
- Create application documents (cover letter, CV, cover sheet), application folder
- Interview, role play, proper “styling”
- Job search: Classic media, job exchange, temporary work, job offers, company homepages, unsolicited applications
Situation on the labor market
- Sectors, vacancies, trends on the labor market
- current regional and national unemployment rate
Company internships (2 x 4 weeks) and trial internships
- The search for a suitable internship position takes place during the specialist theory. This encourages and challenges the participants' own initiative.
- During the internship, the knowledge and skills acquired are put into practice.
- The internship serves as professional orientation and as a possible opportunity to enter working life.
- Our numerous personal contacts with regional employers help participants with this.
Social pedagogical support
- Initiate recognition of foreign educational qualifications
- Assistance with applications, with official German, insurance
- Contacts with sports clubs and associations
- Help with family problems, advice on financial problems, and addiction problems may be discussed
- Organizing tutoring for the children
- Paths to mobility
- Support in using public transport and carpooling
- Advice on external appearance/appearance
Other important information:
- The costs of the measures are explained in the training contract. There are no costs for holders of an education voucher.
- The specialist literature provided is included in the cost of the measure.
- Before starting the course, an aptitude test will be carried out with the participant.
- Participants receive an ISE certificate and a certificate of participation with the detailed course content.
- It is possible to obtain a forklift license if required
Certification: The ISE Language and Vocational Training Center is an approved provider under employment promotion law. Approved by the expert body of TÜV Rheinland Cert GmbH – a certification body accredited by the German Accreditation Body (DAkkS).
