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Company history
1987
In the years 1987 to 1989, Mr Walter Ringer as a German teacher teaching immigrants from Eastern Europe. During this activity he complained several times that simply learning the German language was not enough. Our new fellow citizens are confronted with a completely new culture; They need support with official procedures, looking for accommodation, etc.
1989
Mr. Ringer wanted to provide his protégés with this support beyond teaching the language and founded the company in 1989 Institute for Language and Enculturation.
Conversation management
Seminar content:
Through this seminar, which is held by the ISE Language and Vocational Training Center, you will learn how to conduct conversations in a positive and persuasive manner, how to use conversation management techniques and how to actively structure conversations.
- What “ears” do people use to hear?
- “Active listening” and non-verbal communication
- Phases in the conversation
- Structuring short meetings, employee discussions and criticism discussions
Leadership through goal agreement
Seminar content:
During the seminar at the ISE Language and Vocational Training Center, you will learn about the benefits of goals and goal agreements, help shape the goal agreement process in the company and be able to conduct constructive goal agreement discussions.
- Benefits of target agreement discussions
- Increased performance through goals
- The meaning of target agreement discussions for the company, the employees and managers
- The target agreement process in the company
- Goals and measurement of success in the company
- Steps for introducing target agreements
- Organisation
- Possible stumbling blocks during implementation
- Different types of goals
- Formulate goals correctly
- The target agreement discussion
- Interview preparation – interview process – follow-up
- Target agreement discussions and employee development
- The milestone conversation
- The assessment interview for goal achievement
- Conversation techniques
- Difficult situations and conflicts in target agreement discussions
- Conversation documentation
Negotiate successfully
Seminar content:
As part of this seminar at the ISE Language and Vocational Training Center, you will learn to act as a competent negotiating partner. The training imparts practical methodical, rhetorical and psychological knowledge and skills. You will learn how to better assess your negotiating partner, how to solve emerging conflicts constructively and how to make your negotiations even more successful in the future.
- Negotiation situations
- Reflect on your negotiating skills and analyze your success factors
- Negotiation goals, needs, interests and resources
- Planning the negotiation process taking into account the situational framework (distribution of power, time pressure, availability of information and personal characteristics)
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Discussion management
Seminar content:Technical competence is taken for granted, social competence is evident at the meeting table.
Both, together with precise preparation, determine the outcome of your meetings and negotiations.
The ISE Language and Vocational Training Center focuses primarily on the following points during the seminar:
- Meetings are planned professionally, carried out in a targeted manner and systematically and concluded successfully.
- They negotiate on a factual basis, insist on objective criteria and reach sensible agreements.
- You bring your personality and personal skills to the fore in conversations, meetings and negotiations
Internetsecurity
The Internet has conquered many areas of our lives, both private and professional. In this seminar you will learn how to protect your computer and your confidential data.