With this course, the ISE language and vocational training center, in cooperation with the AM-AS job center, is carrying out a measure to impart specialist skills and professional qualifications in the industrial, commercial and nursing sectors on a full-time basis. The course is specially designed for people with a migrant background and takes place in Amberg at Kaiser-Ludwig-Ring 9 (near the main post office).
The course includes a very varied and practice-oriented program. The participants can further develop their key qualifications and gain an overview of the situation on the labor market. As part of the application training, the application documents are completed and brought to a professional standard. The participants' communication skills for work and work are intensified. Furthermore, professional qualifications are imparted in various areas. An introduction to IT is still part of this course. The course program is rounded off by a four-week internship in which the participants can apply the specialist knowledge they have learned so far in practice.
Contents of the measure:
Job-related German
a) German at work
- Communication at work: getting to know superiors and colleagues
- imagine
- Working in Germany
- Know and describe obligations and rights arising from the employment relationship
- know legal regulations
- Planning, agreeing and coordinating work
- Describe machines, tools and equipment
- make simple phone calls, make inquiries
- Roughly describe the social security system in Germany
- Safety at work; Read operating instructions, understand warning, prohibition, mandatory, fire protection and rescue signs
- Collaboration and incidents
- Understand and use factual and practical texts
b) German in the commercial sector
German (technical) terms and common phrases
- in warehousing
- in crafts (automotive technology, crafts)
- in industry (production)
- in the hotel and restaurant industry
- in horticulture and caretaker services
c) German in the commercial area
German (technical) terms and common phrases
- in office and administrative areas
- in the sale
- in the Accounting Department
d) German in the nursing sector
German (technical) terms and common phrases
- in nursing and geriatric care
- in the hygiene sector
Basic qualifications and advanced qualifications
a) Qualifications in the commercial sector
- Automotive technology: vehicle service (equipment and procedures for testing and measuring), providing services, typical tools; Use operating and auxiliary materials, carry out simple repairs and maintenance, understand dismantling, repair and assembly plans, take measures to protect against corrosion
- Warehouse logistics: Receipt of goods and incoming goods inspection, storage and retrieval, handling of industrial trucks, picking, packaging, shipping, storage techniques and storage facilities, transport
- Transport
- Courier and parcel services
- If required: forklift training • Additional qualification areas possible depending on the interests of the participants
b) Qualifications in the commercial area
- Inventory, inventory, balance sheet
- Sales: assortment maintenance, sales skills, processing complaints, sales psychology, handling scanners and cash registers
- Internet sales
- commercial calculations
- commercial correspondence, telephone coaching
- Office organization and office management
- Business law: sales contract, disruptions, types of contracts, nullity and avoidance
- Data protection and data safety
- Call Center Agent Basics
c) Qualifications in the nursing field
- Professional, legal and social studies
- Geriatric and geriatric nursing care
- Lifetime and living space design
- Care documentation: documentation folder, care report
Professional skills, support and internship
a) Key qualifications in the job
- Reliability as a recipe for success
- Perseverance and time management
- Motivation, suggestions for improvement
- deal with failure positively, master stress
- Teamwork skills, conversation techniques, conflict discussions
b) Application training
- Create application documents (cover letter, CV, cover sheet), application folder
- Job interviews, role plays, proper “styling”, telephone conversation training, etc.
- Job search: Classic media, job exchange, temporary work, job offers, company homepages, unsolicited applications
c) Situation on the labor market
- Sectors, vacancies, trends on the labor market
- current regional and national unemployment rate
d) operational trials (internship), job search
- The search for a suitable internship position takes place during the specialist theory. This encourages and challenges the participants' own initiative. During the internship, the knowledge and skills acquired are put into practice.
- The internship serves as professional orientation and as a possible opportunity to enter working life. Our numerous personal contacts with regional employers help participants with this.
e) Social pedagogical support
- Initiate recognition of foreign educational qualifications
- Assistance with applications, with official German, insurance
- Contacts with sports clubs and associations
- Help with family problems, advice on financial problems, and addiction problems may be discussed
- Organizing tutoring for the children
- Paths to mobility
- Support in using public transport and carpooling
- Advice on external appearance/appearance
Other important information:
- The costs of the measures are explained in the training contract. There are no costs for holders of an education voucher.
- The specialist literature provided is included in the cost of the measure.
- Scripts will be made available to participants free of charge.
- The total number of hours is 1,120, of which 960 are teaching hours and 160 are internship hours. A lesson lasts 45 minutes.
- To determine personal suitability, a test will be carried out with the participant.
Certification: The ISE Language and Vocational Training Center is an approved provider under employment promotion law. Approved by the expert body of TÜV Rheinland Cert GmbH – a certification body accredited by the German Accreditation Body (DAkkS).
