“An optimist doesn’t stand in the rain – he showers under a cloud.”

Thomas Romanus

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ISE Sprach- & Berufsbildungszentrum GmbH

Opportunity for older people – proper communication and much more!

The “Opportunity for Older People” course was a real enrichment for me. He was very educational and informative. I learned that older people still have a chance on the job market - be it in retirement homes, commercial kitchens, in the catering industry, in warehouse logistics or in other areas. I can say that I never got bored of the lessons. It was carried out with a lot of patience, taking into account each person's educational or professional status and - sometimes also with playful sequences.

We were slowly introduced to working as a team. We learned how to communicate correctly to avoid misunderstandings and prejudices and how to correctly convey a message to the recipient. We were taught to listen properly; pay attention to gestures, facial expressions, posture and eye contact and to speak in the first person. I no longer want to miss the knowledge I have gained and the experience of expressing positive feedback. I was able to learn a lot more: communicate that you have understood the other person, perhaps ask questions if anything is unclear and also have the courage to express your own wishes.

In addition to the rules for correct communication, we were also able to learn about the most important regulations for new or current spelling. In class we received a refresher on the most important basic arithmetic operations and were able to try our hand at mental arithmetic. The basic law with its most important contents, the tasks of the municipal system, the origins, protections and providers of social insurance as well as the most important legal regulations on employment contracts were other interesting lesson contents.

In the subject of logistics, we gained insights into the sales strategies of self-service stores. Commercial knowledge was also on the schedule: We learned about the structure and structure of a balance sheet and terms such as inventory and inventory.

Anna Pawluk
Course participant

The “Opportunity for Older People” course was a real enrichment for me. He was very educational and informative. I learned that older people still have a chance on the job market - be it in retirement homes, commercial kitchens, in the catering industry, in warehouse logistics or in other areas. I can say that I never got bored of the lessons. It was carried out with a lot of patience, taking into account each person's educational or professional status and - sometimes also with playful sequences.

We were slowly introduced to working as a team. We learned how to communicate correctly to avoid misunderstandings and prejudices and how to correctly convey a message to the recipient. We were taught to listen properly; pay attention to gestures, facial expressions, posture and eye contact and to speak in the first person. I no longer want to miss the knowledge I have gained and the experience of expressing positive feedback. I was able to learn a lot more: communicate that you have understood the other person, perhaps ask questions if anything is unclear and also have the courage to express your own wishes.

In addition to the rules for correct communication, we were also able to learn about the most important regulations for new or current spelling. In class we received a refresher on the most important basic arithmetic operations and were able to try our hand at mental arithmetic. The basic law with its most important contents, the tasks of the municipal system, the origins, protections and providers of social insurance as well as the most important legal regulations on employment contracts were other interesting lesson contents.

In the subject of logistics, we gained insights into the sales strategies of self-service stores. Commercial knowledge was also on the schedule: We learned about the structure and structure of a balance sheet and terms such as inventory and inventory.

Anna Pawluk

Course participant

The “Opportunity for Older People” course was a real enrichment for me. He was very educational and informative. I learned that older people still have a chance on the job market - be it in retirement homes, commercial kitchens, in the catering industry, in warehouse logistics or in other areas. I can say that I never got bored of the lessons. It was carried out with a lot of patience, taking into account each person's educational or professional status and - sometimes also with playful sequences.

We were slowly introduced to working as a team. We learned how to communicate correctly to avoid misunderstandings and prejudices and how to correctly convey a message to the recipient. We were taught to listen properly; pay attention to gestures, facial expressions, posture and eye contact and to speak in the first person. I no longer want to miss the knowledge I have gained and the experience of expressing positive feedback. I was able to learn a lot more: communicate that you have understood the other person, perhaps ask questions if anything is unclear and also have the courage to express your own wishes.

In addition to the rules for correct communication, we were also able to learn about the most important regulations for new or current spelling. In class we received a refresher on the most important basic arithmetic operations and were able to try our hand at mental arithmetic. The basic law with its most important contents, the tasks of the municipal system, the origins, protections and providers of social insurance as well as the most important legal regulations on employment contracts were other interesting lesson contents.

In the subject of logistics, we gained insights into the sales strategies of self-service stores. Commercial knowledge was also on the schedule: We learned about the structure and structure of a balance sheet and terms such as inventory and inventory.

Anna Pawluk

Course participant