“Once you have become a master in one thing, you should become a student in a new thing.”

Gerhart Hauptmann

Please also visit our nursing school
ISE Sprach- & Berufsbildungszentrum GmbH

Media coaching – call center communication

Short description:

The efficiency and success of telecommunications are based on employees' ability to communicate at all times. Speaking is the most important tool in the professional life of a call center employee. His performance depends on his speaking qualities, vocal health and his differentiated linguistic abilities and skills.

In this course you will not only learn the rhetorical basics of the structure and process of consulting and sales discussions. You will gain an intensive insight into the professional field of telecommunications from a speech training and phonetic perspective.

Continue reading

Workshops MS Office – individual company training

Most of the errors that a normal computer makes happen about 50 centimeters in front of the screen. If you plan to reduce your error rate or that of your employees, then you should find out more about the computer courses “ISE Workshops in MS Office”. These computer courses from the area of ​​corporate training are extremely tailored to your requirements and wishes.

Turn mistakes into successes!

Continue reading