“An investment in knowledge still brings the best returns.”

—Benjamin Franklin

Please also visit our nursing school
ISE Sprach- & Berufsbildungszentrum GmbH

Personality training

Practice situations in job interviews, presentations, etc.

Conversation management

Seminar content:

Through this seminar, which is held by the ISE Language and Vocational Training Center, you will learn how to conduct conversations in a positive and persuasive manner, how to use conversation management techniques and how to actively structure conversations.

  • What “ears” do people use to hear?
  • “Active listening” and non-verbal communication
  • Phases in the conversation
  • Structuring short meetings, employee discussions and criticism discussions

    Continue reading

Leadership through goal agreement

Seminar content:

During the seminar at the ISE Language and Vocational Training Center, you will learn about the benefits of goals and goal agreements, help shape the goal agreement process in the company and be able to conduct constructive goal agreement discussions.

  • Benefits of target agreement discussions
    • Increased performance through goals
    • The meaning of target agreement discussions for the company, the employees and managers
  • The target agreement process in the company
    • Goals and measurement of success in the company
    • Steps for introducing target agreements
  • Organisation
    • Possible stumbling blocks during implementation
    • Different types of goals
    • Formulate goals correctly
  • The target agreement discussion
    • Interview preparation – interview process – follow-up
    • Target agreement discussions and employee development
    • The milestone conversation
    • The assessment interview for goal achievement
    • Conversation techniques
    • Difficult situations and conflicts in target agreement discussions
    • Conversation documentation

Continue reading

Negotiate successfully

Seminar content:

As part of this seminar at the ISE Language and Vocational Training Center, you will learn to act as a competent negotiating partner. The training imparts practical methodical, rhetorical and psychological knowledge and skills. You will learn how to better assess your negotiating partner, how to solve emerging conflicts constructively and how to make your negotiations even more successful in the future.

  • Negotiation situations
  • Reflect on your negotiating skills and analyze your success factors
  • Negotiation goals, needs, interests and resources
  • Planning the negotiation process taking into account the situational framework (distribution of power, time pressure, availability of information and personal characteristics)

    Continue reading

Discussion management

Seminar content:
Technical competence is taken for granted, social competence is evident at the meeting table.
Both, together with precise preparation, determine the outcome of your meetings and negotiations.
The ISE Language and Vocational Training Center focuses primarily on the following points during the seminar:
  • Meetings are planned professionally, carried out in a targeted manner and systematically and concluded successfully.
  • They negotiate on a factual basis, insist on objective criteria and reach sensible agreements.
  • You bring your personality and personal skills to the fore in conversations, meetings and negotiations

    Continue reading

Project management – ​​training with the support of the computer simulation LUNARIS

EDV
Image source: Konstantin Gastmann / pixelio.de

For the first time, the ISE Language and Vocational Training Center is offering a combined seminar consisting of project management and social skills training. As part of this training, participants learn how to optimally plan and manage a project and can immediately practice this on a sample project and experience it for themselves. For this purpose, modules alternate with theoretical input and practical exercises, which are carried out with a computer simulation as the project progresses. The computer simulation LUNARIS recreates typical work situations in complex, demanding projects. The course participants take on the different roles in the project and thus experience directly that the success of the project depends on the performance and efficient collaboration of the individual team members.

Continue reading

job interview

Take this hurdle!

A job interview is always a stressful situation! Are you nervous and don't know what to expect? Do you want to gain security and prepare specifically? Train possible situations with our professional application trainer! You will receive valuable tips and learn a lot about what lies behind the questions you are asked!

Continue reading